Effective Supervision Skills

PROGRAMME OBJECTIVES

• To provide participants with an understanding of the role and function of the Supervisor in the organization.

• To provide participants with the tools necessary for the effective planning, organizing and controlling of the day-to-day activities.

• To increase the levels of basic skills in communication, leadership, interpersonal relationships, problem solving and motivation in supervision.

COURSE CONTENT

• The Supervisor’s Role and Function

• The Supervisor and the Management Process

• Planning, Organizing and Controlling

• Effective Communication Skills

• Leadership and The Supervisor

• Motivation

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